News

Our Team is Here To Help You !

By March 24, 2020 No Comments
Support Team is Here!

We hope you are staying healthy and taking good care of yourselves and your dear ones.

The current situation on the Coronavirus outbreak, has posed newer challenges to everyone, but as always, we at 3D Engineering are working overtime to ensure that our customers, i.e. you, continue to be our utmost priority. As you may already be aware, the government and municipal authorities have ordered lockdowns and private offices to implement social distancing measures to avoid and discourage assembling of people. Our offices shall remain closed until the situation comes back to normal and the lockdowns are withdrawn.

During these times, we at 3D Engineering are committed to continue providing you technical support to ensure your software installations remain productive. This news update should help us to serve you better. For that, we encourage you to use digital platforms such as telephones, emails, web-support to help us service you from the safety and comfort of your current workplace. We can conduct web sessions exclusively for your teams if needed and be on call / communication with you until we resolve your issues.

So please reach out and let us know your preferred method of support and be assured that we are there to your support software installations unabated.

We are trying to connect with each one of you by calling you for any extra support needs, however if inadvertently we have missed calling you, please reach us and we shall be there on call with you.

Siemens – mwathodkar@3dengg.com, prabhodan.purvant@3dengg.com

ANSYS & ROCKY- rama.baruva@3dengg.com, mayuresh.neve@3dengg.com

EOS- pravin.gurav@3dengg.com, milind.deshpande@3dengg.com

iQ3 Connect- pravin.gurav@3dengg.com, pushkar.kulkarni@3dengg.com

Meanwhile, do visit our website www.3dengg.com to check on the latest updates on the software solutions and see if we are available online for your support you there too.

We hope you will understand and excuse any delayed support during these times. However, though our offices shall remain closed be assured that your Partner – 3D Engineering is there to help you out continuing to provide uninterrupted services.

We wish you, your family and friends well.

In case of any queries contact us feel free to contact us.

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